FAQ: Frequently asked questions
Library Card, User ID and Password
- How and where do I get a library card?
- What do I do if I have lost my library card?
- Which library notifications can I get by email?
- What is my library account and my password?
- How can I change my password?
- What can I do if I have forgotten my password?
- How can I close my library account?
How and where do I get a library card?
- TU Dortmund students find information on our web page Using the UniCard as Library card
- All other users get a library card at the Lending Services in the Central Library. Please note opening hours of the lending services! All further information can be found on our web page Library Card.
10.10.2011
What do I do if I have lost my library card?
- Please report loss of your library card immediately to the lending services so that your library card can be blocked. This will prevent unauthorised persons from borrowing books on your account and at your expense. If the library card is not found, a new card can be issued for a fee. Please read up on fees and fines.
- Please report loss of your UniCard to the ITMC. All further information can be found on ITMC web pages: Verlust & Sperrung der Karte.
05.10.2011
Which library notifications can I get by email?
Notifications will be sent to you by email only (no responsibility is taken for the correctness of email notifications). Just like your postal address, the email address you provide must be correct and must, if necessary, be updated (Library Regulations, § 4,7). Fines resulting from failure to provide a valid email address will be charged to your account.
The following notifications are sent by email:
- Renewal notices
- Collection notices of reserved books
- Reminders, recall notices and reminder notices of accrued fines
- Interlibrary loan notices
For legal reasons we are obliged to send the following notifications by post or, as the case may be, as an affidavit of service ("Postzustellungsurkunde"). You are therefore required to inform our lending department of any changes to your postal address by submitting an official document. If you are using the UniCard as library card, you have to change your address yourself via myITMC.
- Overdue notices
- Notification of fees and fines.
05.10.2011
What is my library account and my password?
Information about your library account can be found on the Library Account / Uni account web page.
26.08.2010
How can I change my password?
Information on how to change your password can be found on the Library Account / Uni account web page.
26.08.2010
What can I do if I have forgotten my password?
Information on how to get a new password can be found on the Library Account / Uni account web page.
26.08.2010
How can I close my library account?
To close your library account, please contact our lending services.
06.02.2012
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