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FAQ: Frequently asked questions
Interlibrary Loan and Document Delivery



What services does the interlibrary loan offer and who can use the interlibrary loan?

Generally, you can order items which are not in stock via interlibrary loan, document delivery services. TU Dortmund members and external users use their library card for interlibrary loan orders.

Further on, interlibrary loan can be used by

No use of Dortmund University Library interlibrary loan for

The ordered item will be delivered to Dortmund University Library. You will be notified of its arrival and you can collect it at the lending services during business hours.

If you have any questions, please ask our staff at the interlibrary loan.

11.10.2012

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What is not available via interlibrary loan?

The terms for interlibrary loan in Germany are set down in the Interlibrary Loan Terms of Use (Leihverkehrsordnung). The terms of use determine which items are excluded from interlibrary loan, for instance:

Questions? Please contact our staff in the Interlibrary Loan Department.

Please note:

10.08.2011

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How do I order a book or a book article via interlibrary loan?

If an item is not available here, you can order it via interlibrary loan. You can click on Interlibrary loan in the upper navigation line of our catalogue or access the interlibrary loan interface from our home page (left column).

Switch to the English version! After entering your user ID and password, you have access to the interlibrary loan interface of Digital Library (DigiBib).

There are three steps to place an interlibrary loan:

More information

How do I place an interlibrary loan? (video tutorial)
If you have questions about interlibrary loans, please ask please ask our staff at the interlibrary loan.

10.02.2012

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What can I do if the item I am looking for cannot be found in the interlibrary loan database?

If the item you are looking for is not to be found in the database of the interlibrary loan interface, you can enter the bibliographic data into the request form "freie Bestellmaske".
Please note that the handling and delivery of these orders may take longer because they have to be specifically attended to.

16.08.2005

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How can I order journal articles via interlibrary loan?

If an item is not available here, you usually know the specifics of the article in question, i.e. the title of the journal, the author and title of the article. First, you need to find the journal, and then you can order the article via interlibrary article delivery. You can click on Interlibrary loan in the upper navigation line of our catalogue or access the interlibrary loan interface from our home page (left column).

Switch to the English version! After entering your user ID and password, you have access to the interlibrary loan interface of Digital Library (DigiBib).

More information

10.02.2012

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How will I be notified of the arrival of interlibrary loans?

You will receive an email or a letter from the interlibrary loan department of Dortmund University Library as soon as the book or article has arrived.
The email notification is free of charge. The items will be held ready for collection at the lending services for ten weekdays after the date of the notification.

07.04.2010

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How long is the loan period and can I renew items borrowed via interlibrary loan?

23.11.2009

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Can I make reservations for interlibrary loans?

Media ordered by interlibrary loan have possibly been borrowed in the sending libraries in question. By request, we can reserve the medium for you. The delivery of the medium may than take longer than usual. If you have any questions, please contact our staff of the interlibrary loan department.

13.02.2012

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How much do interlibrary loans cost?

Please read up on this on our web page interlibrary loan fees.

08.01.2010

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Are there restrictions to the use of items borrowed via interlibrary loan?

The sending library may restrict the use of interlibrary loans. Rare books may for instance be read only in the reading room or you might be prohibited from copying old books. Dortmund University Library is bound to pass these restrictions on to its users.

13.02.2012

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Why do I have to indicate a subject group?

When ordering a book via interlibrary loan, you will be asked for a subject group. If the book is still available and has been published during the past five years, a book suggestion will be automatically generated.

02.03.2012

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Is there a quicker way to order items than the interlibrary loan system?

If you need a book or an article at short notice, you can use electronic document delivery services. Depending on what you need you might choose:

Fees and delivery times vary. Please ask our staff of the Document Delivery.

07.07.2008

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What services does the document delivery offer?

Via document delivery, you can order

  1. items from the stock of Dortmund University Library, even if you do not hold a library card:
    • Items which need to be returned (books, DVD's...)
    • Copies of articles (by post or fax)
    The order will be delivered directly and will be charged as a collective bill at the beginning of the following month.
  2. items from other libraries, provided you hold a library card.
    • Items must be collected at the lending services of Dortmund University Library.
    • Book or journal articles can be ordered as a copy by post or fax.
    Payment will be made on collection.

The fees for document delivery depend on your customer category, to which state the item is to be delivered and on the space of time in which the order should be carried out.

If you have questions please ask our staff at the document delivery department of Dortmund University Library - Document Delivery order form.

06.08.2010

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I have questions about or problems with the interlibrary loan, who can I contact?

If you have questions about interlibrary loans or encounter problems placing an interlibrary loan order, please contact our staff of the interlibrary loan department.

07.04.2010

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