FAQ: Frequently asked questions
Access to Electronic Resources
- Are you using databases, electronic journals or e-books on the library computers, on campus, or at home?
- Is your computer really in the campus network?
- Why can't I access some of our licensed electronic resources from home via VPN?
- Is this database/electronic journal/e-book licensed for the TU Dortmund campus network?
- Are there any other conditions to accessing electronic resources?
- Do you have the ICA client installed?
- Do you use a proxy server or is your computer behind a firewall?
- Do you have cookies and JavaScript activated in your browser?
- You cannot open PDF files?
Are you using databases, electronic journals or e-books on the library computers, on campus, or at home?
If you are using one of the computer workstations in the Central Library or in the Departmental Libraries, you should be able to access our licensed electronic resources. If you have problems accessing them, you can find information and instructions on our web page Internet workstations - Technical assistance and registration.
Further information on accessing our licensed electronic resources in other buildings on campus or at home can be found on our web page Access to licensed electronic resources.
20.09.2010
Is your computer really in the campus network?
Access authorisation for licensed databases, electronic journals and e-books is usually granted after an IP check (check of your network address).
If you want to access electronic resources from off campus, you can use the Virtual Private Network (VPN) of TU Dortmund.
Students of co-operating universities (e.g. of the University of Applied Sciences and Arts Dortmund) and external users cannot access our licensed electronic resources from outside.
Our IP check has shown that the IP address of your computer is 38.107.179.238 and thus is not logged on to the TU TU Dortmund network.
08.04.2011
Why can't I access some of our licensed electronic resources from home via VPN ?
You might need to change the settings of your VPN client: access data.
Further information can be found on our web page Access to licensed electronic resources - Access off campus.
08.04.2011
Is this database/electronic journal/e-book licensed for the TU Dortmund campus network?
The University Library holds numerous electronic resources only accessible for a license fee.
- All licensed databases A to Z
- To find out whether an electronic journal is accessible in Dortmund, please check the colour-coded "traffic lights" in the electronic journals library (EZB).
- Electronic full texts by subjects (e-books)
- You can, however, fill in a request form and propose that the University Library acquire a license.
20.09.2010
Are there any other conditions to accessing electronic resources?
Some electronic resources in the electronic journals library (EZB) are password protected. To find out about login data and access requirements, click on the readme file.
20.09.2010
Do you have the ICA client installed?
To access CD-ROM databases and some full texts you will need to install the Citrix (ICA client), which you can download on our web page Software for accessing our licensed electronic resources.
20.09.2010
Do you use a proxy server or is your computer behind a firewall?
- Some providers do not accept IP addresses assigned by proxy servers. In this case, you need to change the browser configurations to direct access to the net.
- Certain firewall settings may also prevent access to licensed databases.
20.09.2010
Do you have cookies and JavaScript activated in your browser?
Some electronic resources require your browser to accept cookies and JavaScript. If you encounter problems accessing our electronic resources, you might want to change the settings of your browser to that effect.
08.07.2008
You cannot open PDF files?
If you have problems opening PDF files, you might want to install the latest version of Adobe Reader. To download it, go to our web page Software for accessing our licensed electronic resources.
20.09.2010
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